Team Custom Attributes apply to every contact. These Team Custom Attributes are commonly used to store general information about your business to include dynamically in messages, for example your business’ name, a manager’s name, and the business address. The Team Custom Attributes can be used as Message Variables in Campaigns, Snippets, or in Message Hub.
Viewing Team Custom Attributes
The Team Owner is the only person who can view Team Custom Attributes. If you are not the Team owner and need to view the Team Custom Attributes, please contact the Team Owner or the Voxie Support team.
If you are the Team Owner, here are the steps on how to view the Team Custom Attributes:
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While logged into your Voxie team, click on the upper right corner where your name or business name is.
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Select Team Settings from the dropdown menu.
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On the new page on the left side, select Custom Attributes from the list of settings sections.
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The table displayed contains your existing Team Custom Attributes.
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Key: This is the field that is the name or category of information you will store. Name the Team Custom Attribute something easy to remember, like “Store Phone Number” or “Location” or “Manager Name.”
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The Key is what will be selectable when you use the custom attribute as as Message Variable.
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The Key cannot be changed or edited once saved. Make sure you are giving it the name you want to keep forever before you click Create.
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Spaces cannot be used in the Team Custom Attribute Key. We recommend using an underscore or dash to separate words.
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Value: This is the field you want to dynamically populate when you use the Team Custom Attribute, so add in your main information here. For example, if you were to create the “Store Phone Number” custom attribute, you would populate the phone number in this field.
When the Team Custom Attribute Value and Label is used in a text, it will look like this in the text body:
